Having experienced the disappointment that comes from garments being returned with buttons missing and "sorry" stickers throughout their order, many people consider going to the dry cleaner an unpleasant chore. The joy of having someone else do your cleaning has been replaced by frustration and unsuccessful attempts to do stain removal at home.
It doesn't have to be that way. Quality garment cleaning and customer service does exist—and thanks to the Clothing Care Council's Award of Excellence (AOE), it's much easier to find.
When you see the gold star and Award of Excellence decal and customer service pledge poster at your cleaners, you can be assured your trip to the dry cleaner will be a pleasant one. AOE cleaners have passed a rigorous set of cleaning evaluations and demonstrated a level of quality far surpassing the average dry cleaner.
That's one reason why you'll find a money-back guarantee as part of every Award of Excellence cleaner's pledge to you, the customer. Here's another: we believe the difference in quality is one you'll notice right away.